Continuing Our Commitment to You

5 Year Anniversary

Our Record of Excellence for the Communities We Serve

Founded in October 2018, Ochsner LSU Health Shreveport is a public-private partnership between the nationally recognized health system Ochsner Health and the academic and research center LSU Health Shreveport.

Ochsner LSU Health began with a vision to expand access to care and improve the health and wellness of our communities — making our region a healthy place to live, work and raise a family. We're proud of the progress we've made, and we continue to look forward to giving our best to North Louisiana including improving and expanding facilities, enhancing patient-centered technology, growing the medical school and enhancing research.

Building on the strengths of both partners, we are able to lead our region in healthcare and deliver preventative, primary and acute care services. The power of this partnership has made incredible results for North Louisiana, including:

We're proud of the progress we've made in our North Louisiana communities. Delivering on our commitment to improve the health and well-being of the region, we are:

Advancing Healthcare

  • Level 1 Trauma Center, Level II Pediatric Trauma Center and Comprehensive Stroke Center at our Academic Medical Center, the only hospital in the state with all three designations.
  • Launched virtual visits, digital medicine and telehealth programs.
  • Designated a Level 4 Epilepsy Center and offer a dedicated Neuro ICU.
  • Designated a Level III Trauma Center and Primary Stroke Center at our Monroe Medical Center.
  • Louisiana’s first Advanced Interventional Cardiology Suite.
  • Opened the state's first Comprehensive Atrial Fibrillation Center of Excellence by the American Heart Association and American College of Cardiology.
  • More than 75% increase in clinic visits – getting people the care they need, faster.
  • Offer the area’s most robotic surgery options in multiple specialties.
  • Our Academic Medical Center achieved the state's only ECMO Gold Center of Excellence Award in 2021.
  • Our St. Mary Medical Center has been named as a Top Teaching Hospital by The Leapfrog Group and one of America's Best Hospitals by Money Magazine.
  • The Press Ganey's Human Experience Guardian of Excellence Award for outstanding patient experience was achieved by our St. Mary Medical Center.
  • The Louisiana Birth Ready designation was received by our Monroe Medical Center and our St. Mary Medical Center received Louisiana Birth Ready+ designation for perinatal outcomes and providing a safe, equitable and dignified birth.

Expanding and Improving Facilities

  • Invested more than $245 million in capital improvements with facility upgrades and renovations, new state-of-the-art equipment, innovative technology and new locations.
  • Renovated more than 225,000 square feet at our St. Mary Medical Center contributing to our area’s revitalization.
  • Expanded our ICU capacity with the most advanced critical care specialists in our region.
  • Increased from 7 outpatient locations to more than 20 outpatient locations and 50 clinic access points.
  • Implemented advanced safety technology including a FastPass System indentifying each visitor and providing name tags, doubled the security team and added more than 400 security cameras throughout our Shreveport campuses.
  • At our Academic Medical Center the number of single occupancy rooms increased from 35% to 100%, ensuring patients are provided a private room.
  • Our Academic Medical Center has increased critical care capacity from 28 to 59 licensed ICU beds and a new 12-bed inpatient unit in 2021.
  • Implemented new transportation programs assisting patients after discharge.
  • Reduced the transfer time for patients by contracting private, in-house ambulance services.

Improving Access to Care

  • Team of more than 4,200 employees, 350 contracted positions and approximately 950 physicians and 150 advanced practice providers, including faculty and residents at LSU Health Shreveport.
  • Increased the number of practicing physicians by 70% and grew our workforce by more than 700 employees, bringing more jobs to North Louisiana.
  • Providing healthcare for rural areas through telemedicine, affiliations including the North Caddo Medical Center and Desoto Regional Health System and increased inpatient transfers for specialty care.
  • Expanded capacity and services for behavioral health patients in partnership with Oceans Healthcare by opening Louisiana Behavioral Health, offering patients a healing environment.
  • Began a Hospitalist program at all three campuses improving 24/7 care for patients.
  • Significantly increased appointment availability for patients who need care now.
  • Continuing our mission to provide healthcare for everyone in our community with increased accessibility regardless of the patient’s insurance or ability to pay.

Our commitment to continually improve quality and safety is unwavering. Since becoming Ochsner LSU Health, improvement in our national patient safety standards include:

  • Quality and patient safety have seen significant improvements at campuses across the region, including tremendous reductions in hospital-acquired infections, fewer falls and 31% improvement in the mortality rate.
  • Shreveport Academic Medical Center Hospital, Kings Highway: 69.5% reduction in CAUTI (Central Associated Urinary Tract Infection), 52% reduction in Central Line-Associated Blood Stream Infection, 67% decrease on C-Difficile Infection, 62% decrease in Surgical Mortality Rate (PSI-04), and 31% decrease in MRSA infection.
  • Monroe Medical Center: Currently tracking at ZERO CAUTI annually, ZERO C-Difficile Infection annually.
  • St. Mary Medical Center: Hospital opened in 2020 and was awarded The Leapfrog Group Top Teaching Hospital Award in 2021 reflecting excellence in the high standards of quality and excellence in patient care.

Ochsner LSU Health is leading North Louisiana in telehealth and digital medicine capabilities – expanding healthcare by meeting people where they are is vital to getting care to patients quickly in emergent and critical situations and tackling population health issues through convenient tools accessible through a smartphone.

  • The TeleICU program expands intensive care and other specialties to our Monroe Medical Center allowing providers in Shreveport to virtually round on patients and collaborate bedside with the on-site care team.
  • Launched AvaSys TeleSitter Solution that includes a two-way camera and speaker, proven to increase patient safety.
  • For outpatient needs, secure virtual visits with physicians are available through the MyOchsner app that is directly tied to the patient’s electronic health record.
  • Telemedicine stroke care is available to patients in other facilities through TeleStroke.
  • Offering virtual visits for psychiatry through its TelePsychiatry program.
  • Tackling chronic disease through digital medicine programs for hypertension and Type 2 diabetes.
  • Launched virtual visits, digital medicine and telehealth programs.
  • Completed more than 15,000 virtual visits since launching in March 2020.
  • Launched TeleStork increasing monitoring of laboring mothers to improve birth outcomes.
  • Launched the most advanced electronic medical record (EMR) system in the area - enhancing the continuity of care and creating a foundation for innovative digital health solutions.

In early 2021, Economist Dr. Loren C. Scott released an economic impact study on the Ochsner LSU Health System – North Louisiana. The report refers only to the Ochsner LSU Health activities of healthcare delivery system and does not take into account the additional significant impact of LSU Health Shreveport. The new Ochsner LSU Health partnership produced $9.1 million more for the State Treasury, than the institution did prior to the partnership beginning on October 1, 2018.

Northwest Louisiana:
Since the inception, the Ochsner and LSU Health Shreveport partnership assets have supported nearly:

  • $2.5 billion of sales at businesses in the Parish
  • Nearly $1.5 billion in earnings for Parish residents
  • Average of 7,569 jobs a year in the Parish
  • $81.4 million for local government treasuries

By FY21, the impacts of these healthcare assets had:

  • Improved business sales impacts in the Parish by 54%
  • Boosted household earnings impacts for Parish residents by 52%
  • Increased employment impacts by 2,576 jobs (+43%)
  • Boosted impacts on local governments treasuries by over 54%

These benefits were occurring when the area economy was otherwise in a state of decline.

Northeast Louisiana:
Our Monroe Medical Center was one of the few entities in Ouachita Parish that grew over 2018 - 2021. Because the Ochsner and LSU Health Shreveport partnership has not only kept this hospital open but has also invested more in it, the Ouachita parish economy has enjoyed:

  • $196.2 million in sales in Parish businesses
  • $114.4 million in household earnings for Parish residents
  • 2,044 jobs for citizens of the Parish
  • $6.4 million pumped into local government coffer

Improvements in impact numbers since the partnership takeover:

  • Business sales are up by $48.5 million
  • Household earnings for Parish citizens are up by $18.1 million
  • Jobs for Parish citizens are up by 303
  • Revenues for local governments are up by half a million dollars

These gains occurred in an environment in which the Monroe MSA was losing jobs in total.
Source: The Economic Impact of the New Ochsner-LSUHSC Partnership on North Louisiana. Loren C. Scott & Associates, Inc. March 2021

Investing In Our Community

Five years into the Ochsner LSU Health partnership, much has changed. But our commitment to you, our patients and community remains the same. We're focused on improving the health and wellness of our region, making healthcare more accessible and investing in the next generation of healthcare providers. Here's a closer look at the progress we've made as we continue to serve North Louisiana.

We are especially proud of our St. Mary Medical Center campus, which includes a number of our targeted care centers and specialty care services. The $40 million Phase 1 investment in the new medical center included the addition of a comprehensive diagnostic imaging center, outpatient laboratory, neurosurgery and neurology clinics, and an ambulatory surgery center, which opened in Spring 2020. The campus also opened the Women’s and Children’s Center, a dedicated area for mothers and children to receive care.

We put the health and well-being of our neighbors and community members first in all that we do. As a comprehensive, integrated organization, we provide outpatient, hospital and emergency care to the public, regardless of ability to pay.

The initial efforts of Ochsner LSU Health Shreveport have been extraordinary. We are proud of the care we provide across North Louisiana, and we will continue to making our progress using innovative tools and expanding to improve the health and well-being of all the communities we serve.

Making Progress Where You Need Us

We asked the physicians at Ochsner LSU Health what improvements they’ve seen to the health system since the start of the Ochsner Health and LSU Health Shreveport partnership in 2018. Their authentic, genuine responses speak for themselves and show that we’ve delivered on our commitments to our community.

Making Significant Impacts to North Louisiana

Since our partnership began, Ochsner LSU Health Shreveport has made a significant positive impact on the state and regional economies while expanding access to quality healthcare. An economic impact study was conducted to assess the contributions we've made to North Louisiana.