Whether you’re our patient or a visitor, we’re here to ensure you have the best experience possible while you’re in an Ochsner LSU Health Shreveport facility. Your health is our priority. We are committed to providing you with respectful, compassionate, quality care.
Below, you’ll find information to help you plan your visit and ensure it goes smoothly. This page includes information to help you know what to expect, your rights as a patient and insurance guidelines, along with financial/billing questions you might have prior to and/or during your stay with us.
We accept all major insurance plans. Please call your insurance provider to verify your coverage information before you schedule your appointment or procedure. Learn more about our billing and insurance information.
You or your doctor can request copies of records relating to your care in our facilities. Explore information about your medical records.
Through MyChart, our electronic medical records (EMR) system, you can schedule appointments, request refills of your medications, send messages securely to your care team and more. Get started with MyChart.
Our hospital chaplains offer spiritual care and support to our patients and staff members. We offer regular church services, prayer sessions and other assistance during your stay.
Our regular visiting hours are 7 a.m. to 9 p.m. every day, though certain care units may have their own visiting hours. View our visitor policy.
If you have feedback, praise or a complaint about the care you or a loved one received during your stay with us, we want to hear about it. Learn more about our Patient and Provider Advocacy Department and how to share your story.
We welcome members of the community who want to help us in our mission to provide outstanding care to the patients of northern Louisiana. Our volunteers assist us in a variety of ways throughout our hospitals and clinics.
If you have a question about Ochsner LSU Health Shreveport, we’re here to help.