Before visiting one of our urgent care locations, learn more here.
  1. Visiting Our Centers
  3. Patients and Visitors
  4. Visiting Our Centers
  5. Accessibility and Language Services

Visiting Our Centers

Accessibility and Language Services

Accurate Interpretation for Your Complete Care

Part of our commitment to providing the highest-quality care possible at Ochsner LSU Health-Shreveport is ensuring that you and your loved ones can fully understand your care options. We offer communication and interpretation services at no cost to patients who do not speak English or who have limited proficiency in English, as well as patients who are deaf or have hearing impairments.

We offer interpretation services for speakers of the following languages:

  • American Sign Language
  • Arabic
  • Chinese
  • French
  • German
  • Japanese
  • Korean
  • Laotian
  • Persian
  • Portuguese
  • Russian
  • Spanish
  • Tagalog
  • Thai
  • Urdu
  • Vietnamese

Visiting Our Centers

Contact Us

Call our main switchboard with any questions or concerns you may have about language interpretation.

Call 318-626-0000

Call Us for Interpretation Help

We use interpreter services by phone to interpret non-English languages for our patients. Tell your nurse that you or your loved one will need interpretation assistance, or use the following phone numbers to access our interpretation services by phone:

Providing Your Own Interpreter

You may provide your own interpreter if you wish. However, we strongly recommend taking advantage of our no-cost interpretation services, rather than providing your own interpreter. Our interpreters are highly trained and experienced in providing medical information to non-English speakers, as well as those who are deaf or have hearing impairments.

Please note: If you do provide your own interpreter, that person must be an adult. No one under 18 will be allowed to serve as an interpreter for a patient.