What to Expect

Major Health Insurances Accepted

Insurance listings are subject to change without prior notice. Please call your health plan to verify coverage information prior to scheduling your visit/procedure. If a patient is insured with a plan that is not listed below, or a product line not covered by the contract, the patient may be responsible for up to 100% of the hospital and physician bills. For more information please visit Shreveport Patient Information and Monroe Patient Information.

Accepts All Major Insurances

Accepting New Patients

New patients and visitors should be prepared when getting ready for a hospital or clinic stay. Visitors may make a hospital stay seem more comfortable. For the safety of our patients, we ask that you follow visiting policies. For more information please see Shreveport Visitor Information and Monroe Visitor Information.


How do I get a copy of my medical records?

Call Release of Information at 318.626.2069. The process will be explained and any questions you have will be answered.

What if my doctor needs a copy?

A physician’s office can call 318.626.2069 and make arrangements to have information faxed to them.

Is there a charge for a copy of my records?

Yes. Fees for copies of records are determined by Louisiana state law; they will be explained when you call Release of Information at 318.626.2069.

Can I get a copy of my radiology film?

Yes. To obtain a copy of x-rays call the medical record department at 318.675.6205. The process will be explained and any questions you have will be answered.

Is there a charge for a copy of my X-Rays?

No. You must present a photo ID and the X-Ray will be copied to a CD.

What are the visiting hours?

Regular Visiting Hours: 7:00 am – 9:00 pm every day.

For visiting hours for Shreveport clinic

For visiting hours for Monroe Clinic

How do I schedule an appointment at the clinic?

Please bring the following:

Picture identification
All insurance/referral information
Required co-payment/deposit
University Health patient ID card.
Medications – Prescription bottles and over-the-counter medications
Clinic Contact Information

Central Appointment Desk
318.626.0050 or 1.855.484.6877

Non-Louisiana Residents: If you do not have a 3rd party payer (insurance, Medicare, Medicaid, etc.) and are unable to provide valid proof of Louisiana residency at the time of registration, you may be required to pay a minimum $250.00 Non-Louisiana Resident fee at each clinic visit.

Appointments for Shreveport

Appointments for Monroe

How do I get there and where can I park?

The Shreveport clinic is located at 1501 E Kings Hwy Shreveport, LA 71105.

Shreveport clinic in Google Maps
Shreveport Parking Guide

The Monroe clinic is located at 4864 Jackson St Monroe, LA 71202

Monroe clinic in Google Maps