Pay Your Bill
Enroll in Paperless Billing
Less paper clutter and online access to current and past bills 24/7
We understand you may be experiencing financial hardships at this time due to business closures and shelter in place orders statewide.
In our effort to maintain our commitment to putting Patients First, we have implemented the following changes to our normal billing and collection practices for all patients during the COVID-19 crisis:
- We will continue to send statements via mail and email on the normal schedule
- Our Medicaid Eligibility Representatives are still here to help you! If you have questions about Medicaid eligibility or pending Medicaid Applications, please call us at 318-626-1168 to speak with one of our team members.
- For payment, please contact us at 318-654-6760.
- For patients needing financial assistance as a result of COVID-19, please call 318-626-1168 to speak to one of our representatives or send us a request through MyChart.
How To Pay
Payment can be made by check or through credit cards. Payment information is listed at the top of your statement.
Online - MyChart
You can now create your own estimates for certain procedures and verify your benefits real time quickly and securely using the Ochsner LSU Health Shreveport website or the MyChart mobile app.
By Phone
Payment can also be made by phone with a credit card. Call our Customer Service Department if you wish to pay by phone. Call 318-654-6760.
Have Questions?
Call our billing department for questions about your statement or to pay your bill over the phone!
How Billing Works
Unless specifically indicated, Ochsner LSU Health Shreveport will spread payments across all outstanding account balances, beginning with the oldest balance, similar to what happens with a credit card balance.
Each billing statement will also show payments that Ochsner LSU Health Shreveport has received and applied to specific accounts as long as a balance is due.
Ochsner LSU Health Shreveport does not send zero balance statements unless requested by the guarantor.
Paperless Billing is Free and Simple
Sign up now for Paperless Billing - a quick, convenient, and secure way to receive and view your patient statement.
Paperless Billing is available through your MyChart account.
How Paperless Billing works:
- You'll receive an e-mail informing you that a new statement is available
- Log in to MyChart
- View your detailed statement which includes your bill amount and due date
- Pay your bill safely and securely through MyChart Online Bill Pay option
Paperless Billing offers these benefits:
- 24/7 online access to current and past bills
- Less paper clutter. No more misplaced bills
- Pay your bill the way you choose in seconds
We strive to build long-term relationships with with our community - including you!