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Preparing for Your Appointment

Everything You Need to Know for Your Upcoming Appointment

Wondering when you should arrive, where to park or how much your out-of-pocket costs might be? Not to worry. We’re here to help you with your next appointment.

Frequently Asked Questions

Please arrive 15 to 20 minutes before your scheduled appointment to allow enough time to complete check-in and have your vitals taken (think: height, weight and blood pressure). This will help you make the most of your time with your doctor.

Have your driver’s license and insurance card handy, as well as a list of your medications (or photos of them) and the questions you’d like to discuss with your care provider.

See details about your scheduled appointments anytime using MyOchsner, our online patient portal.

Manage your appointments online with MyOchsner or call 318-626-0050 for Shreveport or 318-330-7168 for Monroe. .

With MyOchsner ePre-Check, you can avoid filling out forms in the waiting room. Go online before your appointment to:

  • Answer health questionnaires
  • Confirm current medications, allergies and health issues
  • Verify your insurance and address information
  • Pay your copay

If you complete ePre-Check, please let the front desk staff know when you’ve arrived for your appointment, so they know you’re there.

Login to MyOchsner, select My Appointments and click My Upcoming Appointments. Then, choose your appointment and check-in using the ePre-Check section.

Click here for the latest visitor policy.

MyOchsner Makes Everything Easier

With MyOchsner, you get access to more appointment times. You can also contact your care team directly with questions or concerns, day or night. Through the app you can receive timely notification of your current test results and easily compare them to past results. Use MyOchsner to pay your bills and view payment history all in one convenient place.

Login to MyOchsner or Signup for MyOchsner

Billing and Insurance

Does Ochsner LSU Health accept my insurance?

We accept all major insurances. Please contact your insurance company directly to confirm which procedures and providers are covered under your plan. See accepted insurances.

What does my insurance cover?

Baffled by premiums, deductibles and out-of-pocket maximums? We know that medical bills and health insurance claims can be confusing. But don’t worry — we’ve got your back. Learn more about how insurance works in this short video. Watch the video.

What will my appointment cost?

We’re committed to providing better access to pricing information. You can create a self-service estimate through MyOchsner or you can request a personalized estimate for your upcoming appointment. Get an estimate.

Directions and Parking

Get location specific details to find out where to park and where to check in once you arrive.

Have questions? We’re here to answer them! Call our patient contact center to speak with one of our team members today.